Payments Policy

At Intimate Chic (https://intimatechic.shop), we want to make your shopping experience as smooth, secure, and transparent as possible. This Payment Policy outlines our accepted payment methods, billing terms, and security standards.

1. Accepted Methods of Payment
We accept a wide range of secure payment options to process your order securely online. These include:
  • Credit/Debit Cards: Visa, Mastercard, American Express, and Discover.
  • Digital Wallets: Apple Pay, Google Pay, and Shop Pay.
All transactions are processed in British Pounds (GBP / £). If your card or account is set to a different currency, your bank or payment provider will calculate the conversion rate automatically at checkout.
2. Billing & Immediate Authorization
Your payment method will be authorized and charged immediately upon placing your order.
  • Orders will only be processed and dispatched once full payment clear authorization has been received.
  • If we are unable to clear payment or verify your billing details, your order may be paused or cancelled. We will contact you immediately at your provided email address if any issues arise.
3. Secure Transactions (SSL Encryption)
Your security is our absolute priority. The checkout process at Intimate Chic uses secure server technology:
  • Our website is equipped with Secure Sockets Layer (SSL) encryption protocol. This ensures that your payment details, credit card info, and personal details are encrypted and entirely unreadable as they travel over the internet.
  • We strictly adhere to PCI-DSS compliance standards (Payment Card Industry Data Security Standard). Intimate Chic never views, stores, or retains your raw credit card numbers on our servers.
4. Value Added Tax (VAT)
All prices displayed on our website are inclusive of any applicable UK VAT. The final total breakdown, including local taxes and shipping options, will be clearly presented to you on the checkout screen before you finalize your payment.
5. Fraud Protection
To safeguard our customers and our store against unauthorized transactions, all payments are subject to validation checks and authorization by the card issuer. We reserve the right to cancel any order that triggers security flags or appears fraudulent.


Contact Information
If you have any questions regarding a charge on your statement or need help with a payment issue, our support hours are Monday–Friday, 9:30 AM–10:00 PM.
Intimate Chic
Address: 87 Wellcome Ave, Dartford DA1 5JL, UK
Phone: +44 1322 289383
Email: info@intimatechic.shop